7. Troubleshooting

This chapter contains information to help with debugging and troubleshooting potential problems with your Management Center.

Content

• 7.1. Diagnostic Pack
• 7.2. Agent Debugging
  • 7.2.1. SLES 11 Installation
  • 7.2.2. Aurora Diagnostics Pack
  • 7.2.3. Duplicate Assets Remediation
• 7.3. SSL Interception
• 7.4. Using Hostname instead of FQDN
  • 7.4.1. Errors that appear in these cases
  • 7.4.2. How to Fix a non-existing or wrong FQDN
    • 7.4.2.1. Set a valid FQDN
    • 7.4.2.2. Recreate the TLS Certificate
• 7.5. ASGARD Errors
  • 7.5.1. ASGARD noticed that the THOR scan failed
• 7.6. Resetting TLS/SSL Certificates
  • 7.6.1. Web GUI: Regenerate the Self-Signed Certificate
  • 7.6.2. Regenerate ASGARD Server Certificate Agent Communication
• 7.7. Admin User Password Reset
• 7.8. Resetting Two Factor Authentication
  • 7.8.1. Using the Web UI
  • 7.8.2. Using the Command Line Interface
• 7.9. Scheduled Scans have incorrect time
• 7.10. Aurora has too many False Positives